Investor FAQs

Please write to the Investor Relations Department of the Company / Registrar and Share Transfer Agent (RTA), by way of a duly signed request letter or email from the registered email ID ([email protected]), furnishing particulars of the dividend not received quoting your Folio Number/DP ID - Client ID details. 

Please ensure that your KYC details are updated/ completed in the records of the Company.

Please note that the RTA, Dividend Banker and the Company reconcile the payment details within 2 weeks from the date of payment of the dividend.
 

In case you hold shares in Physical form:

• Request letter duly signed by the shareholder(s).
• Form ISR-1 duly filled and signed by the shareholder(s).
• Self-attested copy of PAN card and Address Proof of the shareholder(s).
• Form ISR-2 duly filled (signature verification by bank), signed and attested by the Bank Manager with their official seal mentioning their employee code & email address, along with original cancelled cheque leaf of same account bearing name of shareholder(s).
• Any other clarification(s)/ document(s) required after scrutiny.

For shares held in demat form, please contact your Depository Participant with whom you maintain your demat account.
 

The Company has uploaded the details of unpaid and unclaimed dividend amounts here.

Please email the said form duly executed to designated email address of the Company ([email protected]) on or before the Record Date fixed for the purpose from your registered email ID and send the physical copy of the same at the registered office of the Company/ RTA.

Please note below points while filling the details in form 15H/15G:

• In “Estimated income for which this declaration is made” please fill amount of expected dividend (Shareholding * dividend declared by the Company).
• Estimated total income of the P.Y. in which income is made should be less than Rs 7 lacs.
• Please fill details of the form 15H/ 15G submitted to other Companies.
  Self-attested copy of PAN card.
   

You can also view the credit of TDS, if any, in Form 26AS, which can be downloaded from their e-filing account at https://www.incometax.gov.in/iec/foportal/. Please note, the credit in Form 26AS would be reflected after the TDS return is filed on a quarterly basis by the Company, and the same is processed by the Income Tax Department.

For obtaining duplicate TDS certificate, please write an email to the designated email address of the Company ([email protected]) / RTA, furnishing particulars of your KYC details and shareholding.

Yes. Dividend(s) transferred to IEPF in pursuance of Section 124(5) of the Act can be claimed from IEPF Authority.

As per the process, you are required to submit an online application in web-form IEPF-5 available on the website of IEPF Authority (http://www.iepf.gov.in) for filing the claim (for dividend) along with requisite attachments. It is advised to read the instructions given in the help-kit carefully before filling the form. On successful uploading, an acknowledgement will be generated indicating the Service Request Number (SRN). The said SRN shall be used for future tracking of the form.

Further, note that you need to submit the Hard copy of the IEPF-5 claim along with all documents in original ideally within 15 days of filing of form IEPF-5 and submit Postal Receipt details on the website of IEPF Authority. Thereafter, the Company will verify documents and submit its verification report, within 30 days from receipt of the IEPF-5 claim and respective documents.

Claim web-form IEPF-5 together with other documents as mentioned therein, completed in all respects, will be verified by the Company and sent to IEPF Authority within 30 (thirty) days of receipt of valid documents by filing e-verification report. The Company may, however, reject the claim if valid documents are not received within the stipulated time.

On the basis of the Company’s e-verification report, the unclaimed dividend amounts will be released by the IEPF Authority in favor of claimants’ through electronic transfer only.
 

To dematerialize your holding, please contact Depository Participant (DP) with whom you maintain your demat account for processing the demat request along with below mentioned documents:

• Duly filled and signed Demat Request Form (DRF).
• Original share certificate of face value of Re. 1/- (Rupee one only).
• Form ISR-2 duly filled (signature verification by bank), signed and attested by the Bank Manager with their official seal mentioning their employee code & email address, along with original cancelled cheque leaf of same account bearing name of shareholder(s).
• Self-attested copy of PAN card and address proof.
• Any other clarification(s)/document(s) as maybe requested by DP
   

For issuance of duplicate share certificates, you are advised to send the below mentioned documents at our RTA office:-

• Request letter duly signed by shareholder(s) mentioning full address, contact no, email ID & also full bank details such as bank name, branch address saving A/C No., MICR No (9-digit code no.).
• Duly lodged FIR/ Police complaint with diary number of such complaint for loss of certificate/ misplaced mentioning name of shareholders, fathers name, address, telephone or mobile no. of holder and full details of share certificate no(s), distinctive no(s), folio no. and date of loss/ misplacement of the share certificates and Company name, in case market value of the shares as on date of application exceeds rupees 5 lac.
• Issuance of advertisement regarding loss of securities in a widely circulated newspaper in case market value of the shares as on date of application exceeds rupees 5 lac.
  Notarized Affidavit and Indemnity Bond to be duly executed on a non-judicial stamp paper of appropriate value (minimum of Rs. 100/- and Rs. 200/- respectively) for issuance of duplicate share certificates.
• Self-attested copy of PAN card and address proof (copy of Aadhaar card) of shareholders and witnesses and nominee.
• Form ISR-1, ISR-3/ SH-13 (duly witnessed) and ISR-4 duly filled and signed along with the copy of Client Master List duly attested by the DP. (in case of KYC not updated)
• Form ISR-2 duly filled (signature verification by bank), signed and attested by the Bank Manager with their official seal mentioning their employee code & email address, along with original cancelled cheque leaf of same account bearing name of shareholder(s).
• In case of change in address clarification with regard to change in address on a notarized affidavit to be duly executed on a non-judicial stamp paper of appropriate value.
• Any other clarification(s)/ document(s) required after scrutiny.

The Company, on receipt and verification of the above documents, will issue a Letter of Confirmation (LOC) which needs to be submitted within 120 days of issuance along with Demat Request Form (DRF) to the Depository Participant with whom you maintain your demat account (DP) for getting the shares dematerialised.

Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company. where the shares will be held by the Company on behalf of the shareholder and the same can be claimed by writing to the Company or the RTA. 
 

Yes. Shares / Dividend transferred in the name of IEPF Authority in pursuance of Section 124(6) of the Act as well as dividend(s) transferred to IEPF in pursuance of Section 124(5) of the Act can be claimed from IEPF Authority.

As per the process, you are required to submit an online application in web-form IEPF-5 available on the website of IEPF Authority (http://www.iepf.gov.in) for filing the claim (for shares and/or dividend) along with requisite attachments. It is advised to read the instructions given in the help-kit carefully before filling the form. On successful uploading, an acknowledgement will be generated indicating the Service Request Number (SRN). The said SRN shall be used for future tracking of the form.

Further, after filing web-form IEPF-5 you are required to submit the duly self-attested filed form IEPF-5 along with the MCA Acknowledgement and all documents in original ideally within 15 days of filing of form IEPF-5.
Claim web-form IEPF-5 together with other documents as mentioned therein, completed in all respects, will be verified by the Company and sent to IEPF Authority within 30 (thirty) days of receipt of valid documents by filing e-verification report. The Company may, however, reject the claim if valid documents are not received within the stipulated time.

On the basis of the Company’s e-verification report, the unclaimed dividend amounts and shares will be released by the IEPF Authority in favor of claimants’ through electronic transfer only.

The legal heirs are required to submit the following to get the shares transmitted to their name:

• Request letter duly signed by all legal heirs mentioning full address, Contact no, Email ID & also full Bank details such as Bank name, branch address Saving A/C No., MICR No. (9-digit code no.).
• Original death certificate or copy of death certificate attested by a notary public/ gazette officer.
• Original share certificate of face value of Re. 1/- (Rupee one only).
• Self-attested copy of PAN card and address proof of all the legal heirs.
• Duly filled and signed forms ISR-1, ISR-4 and ISR-5.
• Copy of Client Master List duly attested by the DP.
• Form ISR-2 duly filled, signed and attested by the Bank Manager with their official seal mentioning their employee code along with the original cancel cheque of the same bank account mentioned in Form 
  ISR-2 bearing name of each legal heirs.
• Notarized copy of Legal Heirship Certificate/ Succession Certificate/ Probate or Will/Letter of Administration.
• Notarized affidavit from all legal heir(s) made on non-judicial stamp paper of appropriate value (minimum of Rs. 100/-), on identity and claim of ownership, as per the format enclosed as Annexure D.

Or

• Notarized indemnity bond from the legal heir (s)/claimant(s) to whom the securities are transmitted, on non-judicial stamp paper of appropriate value (minimum of Rs. 200/-) and duly attested by a notary public or by a gazetted officer as per the format enclosed as Annexure E.
• No Objection from all the non-claimants’ legal heirs, on non-judicial stamp paper of appropriate value (minimum of Rs. 100/-) and duly attested by a notary public or by a gazetted officer as per the format enclosed as Annexure F.
• Any other clarification(s)/ document(s) required after scrutiny.

The Company, on receipt and verification of the above documents, will transmit the Shares and issue a Letter of Confirmation (LOC) in favor of the legal heir(s).

Within 120 days of issuance of the LOC, the legal heir(s) are required to submit the Demat Request Form (DRF) along with the LOC to the Depository Participant with whom you maintain your demat account (DP) for getting the shares dematerialised.

Please note that as per SEBI mandate, if the shares are not dematerialised within the said 120 days of issuance of LOC, the shares will be liable for transfer to Suspense Escrow Demat Account of the Company. where the shares will be held by the Company on behalf of the shareholder and the same can be claimed by writing to the Company or the RTA.

If your shares are held in physical form, kindly open a demat account with the name of surviving joint holder(s)  submit the documents as maybe required by the Depository Participant with whom you maintain your demat account.

For shares held in demat form, please contact Depository Participant with whom you maintain your demat account.
 

If you hold shares in physical form and are in possession of the share certificates, kindly send the below mentioned documents to the Company/ RTA:

• Request letter duly signed by all Shareholder(s).
• Form ISR-1 duly filled and signed by the shareholder.
• Self-attested copy of PAN card and Address Proof.
• Form ISR-2 duly filled, signed and attested by the Bank Manager with their official seal mentioning their employee code along with the original cancelled cheque of the same bank account mentioned in Form ISR-2 bearing name of the shareholders.
• In case nomination is not updated then kindly sent us Duly filled ISR-3 (in case you want to opt out of nomination) / SH-13 (Nomination form duly witnessed along-with KYC documents of the nominee and witness).

For shares held in demat form, please contact your Depository Participant with whom you maintain your demat account.