Investor FAQs
Browse through the Investor FAQs
The FAQs are subject to change with the notified rules, regulations, circulars, notifications etc. by competent authorities.
You may refer to the latest SEBI Master Circular for Registrars to an Issue and Share Transfer Agents in supersession of all previous SEBI Circulars below:
Master Circular SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2026/91dated 6th February 2026.
KYC Forms | |
|---|---|
| Form ISR-1 –Register / Change PAN & KYC Details | Form ISR- 1 |
| Form ISR-2 –Confirmation of Signature of Securities Holder by Bank | Form ISR- 2 |
| Form ISR-3 –Declaration for Opting-Out of Nomination | Form ISR-3 |
| Form SH-13 -Registration of Nomination | Form SH13 |
| Cancellation or Variation of Nomination | Form SH-14 |
Other Forms | |
|---|---|
| Form ISR-4 | Form ISR- 4 |
Please write to the Investor Relations Department of the Company / Registrar and Share Transfer Agent (RTA), by way of a duly signed request letter or email from the registered email ID ([email protected]), furnishing particulars of the dividend not received quoting your Folio Number/DP ID - Client ID details.
Please ensure that your KYC details are updated/ completed in the records of the Company.
Please note that the RTA, Dividend Banker and the Company reconcile the payment details within 2 weeks from the date of payment of the dividend.
In case you hold shares in Physical form:
- Request letter duly signed by the shareholder(s).
- Form ISR-1 duly filled and signed by the shareholder(s).
- Self-attested copy of PAN card and Address Proof of the shareholder(s).
- Form ISR-2 duly filled (signature verification by bank), signed and attested by the Bank Manager with their official seal mentioning their employee code & email address, along with original cancelled cheque leaf of same account bearing name of shareholder(s).
- Any other clarification(s)/ document(s) required after scrutiny.
For shares held in demat form, please contact your Depository Participant with whom you maintain your demat account.
The Company has uploaded the details of unpaid and unclaimed dividend amounts here.
Please email the said form duly executed to designated email address of the Company ([email protected]) on or before the Record Date fixed for the purpose from your registered email ID and send the physical copy of the same at the registered office of the Company/ RTA.
Please note below points while filling the details in form 15H/15G:
- In “Estimated income for which this declaration is made” please fill amount of expected dividend (Shareholding * dividend declared by the Company).
- Estimated total income of the P.Y. in which income is made should be less than Rs 7 lacs.
- Please fill details of the form 15H/ 15G submitted to other Companies.
Self-attested copy of PAN card.
You can also view the credit of TDS, if any, in Form 26AS, which can be downloaded from their e-filing account at https://www.incometax.gov.in/iec/foportal/. Please note, the credit in Form 26AS would be reflected after the TDS return is filed on a quarterly basis by the Company, and the same is processed by the Income Tax Department.
For obtaining duplicate TDS certificate, please write an email to the designated email address of the Company ([email protected]) / RTA, furnishing particulars of your KYC details and shareholding.
Yes. Dividend(s) transferred to IEPF in pursuance of Section 124(5) of the Act can be claimed from IEPF Authority.
As per the process, you are required to submit an online application in web-form IEPF-5 available on the website of IEPF Authority (http://www.iepf.gov.in) for filing the claim (for dividend) along with requisite attachments. It is advised to read the instructions given in the help-kit carefully before filling the form. On successful uploading, an acknowledgement will be generated indicating the Service Request Number (SRN). The said SRN shall be used for future tracking of the form.
Further, note that you need to submit the Hard copy of the IEPF-5 claim along with all documents in original ideally within 15 days of filing of form IEPF-5 and submit Postal Receipt details on the website of IEPF Authority. Thereafter, the Company will verify documents and submit its verification report, within 30 days from receipt of the IEPF-5 claim and respective documents.
Claim web-form IEPF-5 together with other documents as mentioned therein, completed in all respects, will be verified by the Company and sent to IEPF Authority within 30 (thirty) days of receipt of valid documents by filing e-verification report. The Company may, however, reject the claim if valid documents are not received within the stipulated time.
On the basis of the Company’s e-verification report, the unclaimed dividend amounts will be released by the IEPF Authority in favor of claimants’ through electronic transfer only.
Pursuant to SEBI Circular No. HO/38/13/11(14)2026-MIRSD-POD/I/17111/2026 dated July 23, 2026, titled "Ease of Doing Investment and Ease of Doing Business – Simplification and Standardisation of the Framework for Transmission of Securities”, shareholders are hereby informed that SEBI has introduced a revised and simplified framework for transmission of securities. Shareholders and claimants may submit transmission requests along with the prescribed documents and original share certificate(s), wherever applicable, for processing in accordance with the SEBI Circular. To view this Circular, click here.
Documentation Requirements
Simplified Grid for Documentation Requirement for Transmission of Securities – Annexure-1
Standardized Forms
| Transmission Request Form-cum-Undertaking for Quick Transmission Processing (QTP) | Annexure-2 |
| Transmission Request Form (for cases other than QTP) | Annexure-3 |
| Bond of Indemnity | Annexure-4 |
| Affidavit-cum-No Objection Declaration | Annexure-5 |
If your shares are held in physical form, kindly open a demat account with the name of surviving joint holder(s) submit the documents as maybe required by the Depository Participant with whom you maintain your demat account.
For shares held in demat form, please contact Depository Participant with whom you maintain your demat account.
If you hold shares in physical form and are in possession of the share certificates, kindly send the below mentioned documents to the Company/ RTA:
- Request letter duly signed by all Shareholder(s).
- Form ISR-1 duly filled and signed by the shareholder.
- Self-attested copy of PAN card and Address Proof.
- Form ISR-2 duly filled, signed and attested by the Bank Manager with their official seal mentioning their employee code along with the original cancelled cheque of the same bank account mentioned in Form ISR-2 bearing name of the shareholders.
- In case nomination is not updated then kindly sent us Duly filled ISR-3 (in case you want to opt out of nomination) / SH-13 (Nomination form duly witnessed along-with KYC documents of the nominee and witness).
For shares held in demat form, please contact your Depository Participant with whom you maintain your demat account.