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Our approach

Creating Shared Value (CSV) is fundamental to how we do business at Nestlé. We believe that our company will be successful in the long term by creating value for both our shareholders and for society. Our activities and products should make a positive difference to society while contributing to Nestlé’s ongoing success.


Our purpose and our values

Our positive impact on society focuses on enabling healthier and happier lives for individuals and families, on helping the development of thriving and resilient communities, and on stewarding the planet's natural resources for future generations, with a particular focus on water. These impact areas are interconnected, and are firmly embedded in our corporate purpose: to enhance quality of life and contribute to a healthier future.

Focus on key areas

Long‑term value creation requires focus. In consultation with experts, we chose to prioritize the three areas where our business intersects the most with society: nutrition, rural development and water. Value creation is only possible with a solid foundation of compliance and a culture of respect, as well as a firm commitment to environmental and social sustainability.

The business case for Creating Shared Value

We cannot maximize long‑term sustainable value creation for shareholders at the expense of other stakeholders. We believe that societies will not support a business that harms our communities and overall sense of well‑being. Creating Shared Value helps ensure that we remain relevant with consumers.

Nestlé India’s Moga factory was set up in 1961 and comprises of the primary milk collection area for our operations. Since its inception in Moga, we have been working with its milk farmers and ancillary suppliers towards improving quality and productivity. Nestlé’s engagement in Moga stands out as a case how a company can position itself at the forefront by matching corporate objectives with local opportunities, endowments and needs, which also resulted in positive spillovers benefitting local consumers, producers and the community at large. A study in the Moga region to assess the impact of Nestlé’s Moga factory on the surrounding area was conducted by a team of specialists including Prof. A.K. Biswas, President, Third World for Water Management.

The study highlights Nestlé’s way of doing business through its philosophy of Creating Shared Value and how it contributed to the development of the region through direct and indirect employment, steady income for milk and other suppliers and technology transfer. To read the executive summary click here.

Related content

Find out more about our Global Commitments at